Responsible Gambling —
Take control of your play
Gambling should be enjoyable. At 689solt, protect yourself and your family with personal limits and a support system designed for you.
Gambling and Responsibility
The 689solt platform puts players' enjoyment first. At the same time, we understand that gambling can become a problem for some people. That is why we provide tools and information to help you stay in control of your gambling.
Do not put gambling first or treat it as a way to make money. Never count on gambling winnings as a reliable source of income. Play for fun and only within a budget you have set for yourself.
Only players aged 21 and above may register and play on 689solt. If an underage player attempts to play, we will take immediate action.
The purpose of gambling
Gambling should be a form of entertainment and fun, not a way to earn money. Never play beyond what you can afford.
Manage your time and budget
Set your time and spending limits before you play, and stick to them.
Tools to protect yourself
At 689solt, you can request tools designed to help you control your gambling via Live Chat.
Deposit Limit
Set a maximum deposit amount — daily, weekly, or monthly — to protect your budget. Lowering the limit takes effect immediately; increasing it takes effect only after 24 hours.
Session Time Limit
Limit how long you play each day. When your set time is up, you will receive a reminder and can stop playing.
Time-Out
Temporarily close your account for 1 to 30 days at your own discretion. During the Time-Out period you cannot play, but you can still withdraw your funds.
Self-Exclusion
A longer-term restriction for players who want to stop gambling. Once you request self-exclusion, your account will not be reopened until the set period has fully expired.
Gambling History Review
You can check your gambling history, deposit and withdrawal records, and spending patterns in your account history. Reviewing how you play helps you make informed decisions.
24/7 Support
If you feel that gambling is becoming a problem, you can contact 689solt's Live Chat customer service 24/7 immediately. Support is available in Burmese.
Warning signs that a problem may be developing
If more than one of the following applies to you, it is time to take a closer look at your gambling habits.
- Gambling with borrowed money even when you cannot afford to
- Going back to win back losses (Chasing Losses)
- Hiding your gambling from family or friends out of fear they will find out
- Trying to stop gambling but failing and continuing to play
- Spending time on gambling that cuts into work, school, or family time
- Feeling irritable or tense when gambling is not going well
- Feeling that gambling is the only way to relieve stress
Need some help?
If you feel these signs apply to you, you do not have to carry it alone. Contact 689solt customer service and request personal protection tools.
Live Chat: Available 24/7
You can reach us openly in Burmese. We are here to listen.
Protection tools in detail
💳 Deposit Limits
At 689solt, you can set your own maximum deposit amount on a daily, weekly, or monthly basis. You can request this limit via Live Chat. If you want to change the limit, there is a process to go through to ensure accuracy and security. Lowering the limit takes effect immediately, while increasing it only takes effect after 24 hours, so plan ahead.
⏸️ Time-Out Period
If you need a temporary break, you can request a time-out period from 1 to 30 days. During this period, you will not be able to log in and play, and all bonus, promotion, and marketing communications will be paused. Your account will only be reopened once the period is over. Withdrawals can still be processed during the time-out period.
🚫 Self-Exclusion
Self-exclusion is a long-term option for those who want to stop gambling for an extended period. Once requested, your account will not be reopened until the set period has ended. All gambling-related promotional communications will also be stopped. This is one of the most effective ways to get lasting support.
👨👩👧 Protection for Under 21s
We strictly prevent anyone under 21 from being able to gamble. If there are young people in your household, please remember to log out of your account on any computer or phone. If you suspect someone underage is gambling, please let us know immediately.
📉 How to set a loss limit and make decisions
On the day you plan to play, only bring the budget amount you decided on in advance. Once that amount is gone, stop playing — do not deposit more to chase losses. Do not tell yourself "just one more time" after a loss. That thinking is one of the signs that gambling may be becoming a problem.
🧠 Mental health and gambling
Playing when you are tired, feeling down, or angry tends to lead to poor decisions. Check in with yourself to make sure you are in a calm, clear state of mind when you play. Do not use gambling as a way to escape problems.
How to request protection tools
To request protection tools at 689solt, you can follow the steps below.
- Contact our Live Chat 24/7
- Tell us which tool you are requesting (deposit limit, time-out, or self-exclusion)
- Our service team will verify your registered account and process your request.
- You will receive a confirmation once the process is complete.
- We handle requests at any time — don't hesitate to reach out.
Contact Channels
Live Chat — available instantly, any time
Email: [email protected]
You can reach us openly in Burmese. We listen and help right away.
Keep your gaming experience in good shape
689solt offers responsible gaming tools and transparent policies to help you stay in control. Read the FAQ to learn more, or head in and play.